Lobbies Now Open

NRLFCU is happy to announce that our lobbies are now open

With the health and safety of our members and employees a top priority, branch access will follow updated CDC guidelines including a maximum capacity limit and social distancing measures. 

We hope you’ve been able to maximize the use of our robust electronic services over the last three months and encourage you to continue to use those services as needed including online and mobile banking, mobile deposit, bill pay, and our online account and loan application portal. 

Here’s what to expect when visiting a branch:

  • Masks covering your nose and mouth will be required by everyone including employees.
    • You may be asked to temporarily remove the mask for identification and security purposes.
    • Full face masks such as ski masks, military masks, or masks combined with sunglasses are not permitted. 
  • Staff will be behind protective germ guards.
  • You can access hand sanitizer at all lobby entrances and exits.
  • Social distancing floor markers will appear in all our branches. 
  •  Seating in waiting areas will be limited to maintain distancing.
  • Beginning Monday, appointments with member service representatives will need to be scheduled online. These can be scheduled using the Appointments tab in the main navigation. 
    • This includes services pertaining to account opening, loan applications, mortgages, MEMBERS Financial Services, notary, etc.
  • Teller line access is available without an appointment. 
  • Branches will have maximum occupancy guidelines based on size.
    • Waldorf Branch: 7 members at a time
    • Lab Branch: 6 members at a time
    • Virginia Branch: 4 members at a time
    • At times, you may need to check-in with the Member Concierge upon entering, then wait in your car to be called into the facility. Thank you for your patience and understanding.
  • We added an additional drive-thru lane at our Waldorf branch location for faster service. 
  • We added secure drop boxes in our lobbies for documents and deposits to help you reduce contact. 
  • We will wipe down and disinfect common areas and surfaces throughout the day and will professionally clean them every night
  • The restrooms will be closed. 
  • We will provide one-time-use pens that you may take with you upon completion of your transaction.

Branch Hours

Alexandria, VA

Monday – Friday: 9:00 am – 5:00 pm

Saturday: 9:00 am – 1:00 pm

Naval Research Lab*

Monday – Friday: 8:00 am – 3:30 pm

* Restricted Access – Access to our Naval Research Lab branch is only available to members who have unexpired badge access for the facility.  The visitor center will no longer supply daily passes to non-badged members to visit the branch.  Please visit our Waldorf and Alexandria locations for branch services.

Waldorf, MD


Monday – Friday: 9:00 am – 6:00 pm

Saturday: 9:00 am – 2:00 pm


Monday – Friday: 9:00 am – 5:00 pm

Saturday: 9:00 am – 1:00 pm

Communications Center

Local: (301) 839-8400

Toll-Free: (800) 526-6661

Monday – Friday: 8:00 am – 5:00 pm

Saturday: 9:00 am – 1:00 pm

Electronic and Self-Service Options

Open an account or apply for a loan online

Access Online Banking

Download our mobile banking app by searching “NRLFCU” in your app store

Use your NRLFCU debit card in any of the following mobile wallets:

Choose from nearly 30,000 surcharge-free ATMs around the world