COVID-19 Pandemic Notice

As information regarding the COVID-19 (Coronavirus) continues to develop, NRL Federal Credit Union is committed to safeguarding the health of our members, staff, and volunteers. The World Health Organization declared a global pandemic yesterday, triggering the activation of the Credit Union’s Crisis Management Plan. This plan helps define our response to the pandemic with the goal to continue operations and minimize possible transmission of the virus within our facilities.

Branch Operations

Beginning Monday, March 16th NRLFCU branches (NRL Base, Alexandria, and Waldorf) will restrict member access with no in-branch services available until further notice. Please note that the drive-thru lanes at our Waldorf Branch location (1024 St. Nicholas Drive, Waldorf, MD) will remain open with regular business hours (9:00am – 6:00pm M-F, 9:00am – 2:00pm Saturdays) for member assistance. Our Communication Center will also remain open with regular business hours (8:00am – 5:00pm M-F, 9:00am -1:00pm Saturday) to assist you over the phone. The NRLFCU ATMs that are located outside of our branch lobbies are also available to you 24/7. We have ensured optimal performance of our ATMs to support your needs during this temporary situation.

Convenient Banking Options

NRLFCU also offers a variety of ways to access your account 24/7. We encourage you to use our online banking services at www.nrlfcu.org or download our mobile app to view transactions, check balances, make payments and transfers, deposit checks, and more. You may also visit one of over 5,600 Shared-Branching locations or 30,000 ATMs to perform account transactions. Find the nearest location by visiting //www.co-opfs.org/Shared-Branches-ATMs.

Applying for a Loan

Visit www.nrlfcu.org for a fast, convenient way to apply for an NRLFCU loan or credit card. Our dedicated Lending team is available to serve you during regular business hours (8:00am – 5:00pm M-F, 9:00am -1:00pm Saturday). You may reach them by calling (301) 839-8869.

Upcoming Events

NRLFCU has several events scheduled in the near future. We will continue to closely monitor the CDC and World Health Organization guidance to provide updates if there are any postponements or cancellations of these events.

Financial Hardship Assistance

If you or your family have been impacted by COVID-19, and need financial support, we’re here to help. Our team members are ready to provide financial guidance and discuss solutions that may be available to you during this unprecedented pandemic crisis.

If you have questions about COVID-19, the Center for Disease Control (CDC) //www.cdc.gov/ and World Health Organization //www.who.int/ are good sources for current information.

We will continue to closely monitor this situation. If you have any questions, please contact a member service representative at (800) 526-6661 or send an email to memberservices@nrlfcu.org.

Thank you for being a valued member of NRLFCU.